Choosing to work with an HVAC company can be difficult, particularly if you are not familiar with this type of service. When selecting a heating and cooling company for your home, many factors should be considered.
The comfort and well-being of your family depend on the services provided by the HVAC contractor you choose. A good relationship with your HVAC professional can save money, time, and headaches during an emergency or when equipment breakdowns occur.
Here are the four things to keep in mind when making your choice:
Whichever company you decide to work with, we recommend doing annual preventive maintenance. This helps prolong the life of your equipment, prevents surprise breakdowns and repair fees, and helps you establish a relationship with a quality contractor that you know is reliable and doesn’t charge more than a fair price for their services.
A dirty air conditioner that is low on refrigerant may be able to cool the home, but your electrical bill will be much higher. See our page on yearly maintenance.
The harsh truth is that all air conditioners and furnaces will eventually break down. When it’s 100 degrees and air conditioners are working overtime, most breakdowns occur. It’s also when most contractors are their busiest. Our competitors may reach you quickly, but will you pay a fair price? Will you receive the best workmanship?
Will the least expensive companies return your phone call or be able to repair your unit on time? Will they warranty their work? Do they really know how to repair it properly? Click here to see what we can offer if your unit needs repair.
Eventually, you will need to have your air conditioner or furnace replaced. When possible, we recommend that the air conditioner and furnace be replaced simultaneously. It helps ensure that the entire system is matched correctly, working at peak performance, and everything has an extended warranty.
Your contractor should be willing to show you all options, from basic entry-level air conditioners and furnaces to the most advanced cooling and heating systems. Click here to see more about our replacement services.
This is always a consideration for any home repair service. What do you get for your money? We typically think that any service or repair company falls into three categories: Expensive, Fair, and Cheap.
You definitely pay more than you would like. Sometimes they do great service and other times it’s not what it should have been. Most of us have had similar experiences with auto repair. Sure, big companies may look great on all advertisements with shiny trucks and arm patches, but what do you really get? They have a huge overhead with all of the trucks, employees, management, office staff, advertising, and outside investors.
What will they need to charge for their services to be able to make the profit they want to make? Do they insist on expensive preventive maintenance to honor their warranties? Do they have a high turnover rate with employees? Will you ever see the same people taking care of your system? How much experience does the technician really have? What are their reviews really? They may have 3,000 reviews but try sorting the bad reviews first. How often do they have unhappy customers?
This is us. We try our very best to do the right thing for our customers. We are a smaller company by design that only covers Johnson County, Kansas, so we can always be there when you need us. The owner, Jim Ferguson, still takes service calls and helps with most installations and replacement bids. You get to know our team right from the beginning and know you will see the same faces on our visits.
We pride ourselves on being honest with our customers when providing options for repair or replacement. We never try to insist on replacement before its time. We only give our customers options and our opinions on the unit’s current condition. Our work comes with a one-year warranty on all repairs and a minimum of 2 years on all replacement installations. We do a great job of providing same-day repair services especially for our preferred customer clients. We train all of our technicians personally, and they know what level of service we expect from them. However, we pay our technicians a fair wage, and we still have some overhead, so we may not always be the cheapest.
There are so many phrases that we think are true when choosing the cheapest contractor. You get what you pay for. Do you want to pay for it once or twice? We can do it Good, Fast, or Cheap; pick two. We would be careful when considering the lowest-priced contractor. What is their reputation? Do they have good reviews? How long have they been around, and will they be around to help if you have a problem in the future? Will they stand behind their warranty? The cheapest contractor can rarely afford to pay the best technicians. Do they have the proper training and know-how to service, diagnose, or install the unit correctly? Do they have insurance if anything happens?
Call us at 913-713-5911 to learn more!